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Your purchase will arrive in our signature packaging. Select the gift option at checkout to add a ribbon and a personalized message
Select a category below and find the answers to associated common asked questions
o-o-o-c.com accepts the following payment methods:
Credit Cards
We accept Visa, Mastercard, American Express, and Discover. Payment will be charged to your card once your order has been shipped. For a faster checkout experience, you may securely save your payment details for future purchases.
Apple Pay
Apple Pay offers a quick and secure way to complete your purchase without manually entering your payment or personal information. Your payment will be processed once your order has been shipped.
PayPal
PayPal allows you to shop securely without entering your credit card details directly on our website. Payment will be charged once your order has been shipped. To create a PayPal account, please visit paypal.com.
Once an order has been placed, it is processed automatically and cannot be cancelled. Registered customers may cancel an order within 30 minutes of purchase by visiting the "My Orders" section of their account.
After the 30-minute cancellation window has passed, or if the order was placed using guest checkout, cancellation is no longer possible. However, you may return the item(s) in accordance with our Return Policy once your order has been delivered.
Cookies Policy
This Cookies Policy forms part of our Privacy Policy and explains how ARKK STUDIOS LTD (“we”, “us”, or “our”) uses cookies and similar technologies when you visit or use our website and related services.
Any capitalised terms not specifically defined in this Cookies Policy shall have the meanings set out in our Privacy Policy.
We use cookies and similar technologies to:
Cookies help us distinguish you from other users, allowing us to improve our website, products, and services.
Cookies are small text files stored on your browser, computer, or mobile device when you visit a website.
Cookies may:
Some functions performed by cookies may also be carried out using similar technologies such as:
References to “cookies” within this Policy include these technologies where applicable.
For more information about cookies, please visit:
Please note that we are not responsible for the content of external websites.
These cookies are essential for the operation of our website and cannot be disabled in our systems.
They are used for functions such as:
Without these cookies, certain services or features may not function correctly.
These cookies help us understand how visitors interact with our website by collecting anonymous usage data.
They allow us to:
These cookies allow our website to remember choices you make, such as:
These cookies help provide a more tailored browsing experience.
These cookies track your browsing activity to help deliver advertising and marketing content that is more relevant to your interests.
They may also be used to:
Some of these cookies may be placed by third-party advertising partners.
We do not require your consent to use strictly necessary cookies.
However, we will request your consent before placing:
on your device.
You can manage or withdraw your consent at any time through your cookie preferences settings.
We use third-party services that may place cookies on your device when you use our website.
These providers may include:
These third parties may collect information in accordance with their own privacy and cookies policies, which we recommend reviewing separately.
Some marketing emails we send may contain tracking pixels or similar technologies that allow us to understand:
This helps us improve the relevance and effectiveness of our communications.
You can opt out of marketing emails at any time by using the unsubscribe link within the email or by contacting us directly.
You can manage or update your cookie preferences at any time through your browser settings or cookie preferences tool available on our website.
Most browsers allow you to:
Please note that disabling certain cookies may impact the functionality and performance of our website.
Useful resources:
For Meta/Facebook advertising preferences:
Where cookies collect information that can identify you directly or indirectly, that information may constitute personal data under applicable privacy laws.
Any personal data collected through cookies will be processed in accordance with our Privacy Policy and applicable data protection laws.
Our website may contain links to third-party websites, platforms, or services.
Please note that these websites operate independently and may use their own cookies and tracking technologies. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy and cookies policies before providing personal information.
If you have any questions about this Cookies Policy or our use of cookies, please contact us at:
Free shipping on orders above £100
Complimentary express shipping on all orders. Please note that free shipping will be applied to your order at checkout.
ServiceEstimated deliveryCostDPD Express Saver3—4 business daysFree
We offer worldwide shipping and aim to process and dispatch all in-stock orders within 1–2 working days.
Once your order has been processed, your selected shipping method will be applied at dispatch. Delivery costs are calculated at checkout based on your location and chosen shipping option.
Please note:
For more information regarding customs and international deliveries, please refer to our Help Centre.
For UK next day delivery orders, please place your order before 12:00pm GMT.
Orders placed before the cut-off time will be processed and dispatched the same working day by our UK fulfilment team, excluding weekends and public holidays.
Orders placed after 12:00pm GMT will be processed on the following working day.
Orders placed during UK public or bank holidays will be processed and dispatched on the next working day.
During peak periods, launches, promotional events, or holiday seasons, processing times may increase and orders may take up to 14 working days to be dispatched.
We appreciate your patience during these periods.
The shipping rates below are approximate and may vary depending on package size, weight, and delivery location. Final shipping costs will always be confirmed at checkout.
Country / RegionShipping OptionsAustraliaExpress: 30 AUD • Free Express over 1120 AUDBelgiumStandard: 15 EUR • Express: 20 EUR • Free Standard over 700 EUR or Express from 10 EURCanadaExpress: 35 CAD • Free Express over 1000 CADDenmarkStandard: 130 DKK • Express: 200 DKK • Free Standard over 3500 DKK or Express from 80 DKKFranceStandard: 15 EUR • Express: 20 EUR • Free Standard over 700 EUR or Express from 10 EURGermanyStandard: 15 EUR • Express: 20 EUR • Free Standard over 400 EUR or Express from 10 EURHong KongExpress: 220 HKD • Free Express over 5900 HKDItalyStandard: 15 EUR • Express: 20 EUR • Free Standard over 700 EUR or Express from 10 EURJapanExpress: 4000 JPY • Free Express over 104000 JPYSouth KoreaExpress: 40000 KRW • Free Express over 980000 KRWNetherlandsStandard: 15 EUR • Express: 20 EUR • Free Standard over 700 EUR or Express from 10 EURNorwayStandard: 200 NOK • Express: 300 NOK • Free Standard over 8200 NOK or Express from 100 NOKSingaporeExpress: 40 SGD • Free Express over 1010 SGDSpainStandard: 15 EUR • Express: 20 EUR • Free Standard over 700 EUR or Express from 10 EURSwedenStandard: 200 SEK • Express: 300 SEK • Free Standard over 8100 SEK or Express from 100 SEKSwitzerlandStandard: 15 CHF • Express: 25 CHF • Free Standard over 400 CHF or Express from 10 CHFUnited Arab EmiratesExpress: 100 AED • Free Express over 2800 AEDUnited KingdomStandard: 7.50 GBP • Express: 15 GBP • Free Standard over 200 GBPUnited StatesTracked: 15 USD • Express: 25 USD • Free Tracked over 750 USD or Express from 8 USDRest of EuropeStandard: 15 EUR • Express: 20 EUR • Free Standard over 700 EUR or Express from 14 EURRest of WorldExpress: 25 GBP • Free Express over 750 GBP